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Returns, Refunds And Exhanges

Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Blitzcamera.com :

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from Blitzcamera.com, can be returned to us. 
  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

There are some items, however, that are ineligible for return, including:

  • Opened software*
  • Electronic Software Downloads
  • Software Up-to-Date Program Products (software upgrades)

*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.

 

Refunds

Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancelation request. The way your refund is processed depends on your original payment method:

  • If you paid by PAYPAL, refunds will be sent to your paypal account within seven (7) business days of receipt of the returned item or cancelation request. 
  • If you paid by International Bank Transfer, refunds will be sent to your Bank account within fourteen (14) business days of receipt of the returned item or cancelation request.We need Customer to send the bank information for refund.

 

Exchange an item

Items ordered online from Blitzcamera.com that arrived damaged or are incorrect can be returned to our store with Free Charges by contacting Sales Service at sales@Blitzcamera.com


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